0%
Average Threshold
0
Categories
0%
Est. Escalation Rate
0
Total Tickets
0
Active Tickets
None
Last Ticket ID
RAG Confidence Thresholds
Adjust confidence thresholds to control when queries are escalated to human agents Click to expand
Recent Escalation Tickets
View and manage recent escalation tickets Click to expand
Testing & Simulation
Test threshold decisions and run simulations Click to expand